Privacy Policy

1. Overview

Brightcircle provides fitness programs and related content across Australia. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you interact with our websites, materials, and services. It aligns with principles in the Privacy Act 1988 (Cth) and the Australian Privacy Principles, as applicable. By engaging with our content or contacting us, you acknowledge this Policy and the practices outlined below. If you share information on behalf of another person, you represent that you are authorized to do so and that the person is aware of this Policy.

2. Information we collect

We may collect details that help identify or contact you, such as name, email address, and phone number. We may also collect usage data, device and browser information, general location data derived from your settings, and interactions with pages, links, and forms. If you correspond with us, we may keep records of communications and related metadata. Payment-related details are processed by payment providers; we typically only receive confirmation of transaction status and basic references necessary for reconciliation.

3. Purpose of use

We use information to provide and refine our fitness content, respond to inquiries, manage subscriptions, administer promotions where relevant, and maintain site functionality. Analytics can help us understand interest in plans, session formats, and guidance content. We may communicate updates about schedules, plan availability, and educational resources. Where consent is required by law, we will rely on your agreement for related communications and you can opt out through provided mechanisms.

4. Cookies and similar technologies

Cookies and local storage may support essential functions, preferences, and analytics. You can adjust your browser to limit or remove certain tracking technologies, which may affect functionality. Our cookie banner allows you to express a preference that is stored for reference. Some services require essential cookies to operate reliably, and preference tools will reflect that constraint.

5. Sharing and disclosure

We may share information with service providers that support hosting, analytics, communications, and security, subject to appropriate safeguards. If legally required or permitted, we may disclose information to authorities, regulators, or to protect rights and safety. In the event of an organizational change, information may be transferred in accordance with this Policy and applicable law, with reasonable steps to inform affected individuals where practicable.

6. Data location and security

Operational data may be stored in Australia or other jurisdictions through reputable providers. We maintain administrative, technical, and physical measures designed to protect information against unauthorized access, alteration, or misuse. While protective controls reduce risk, *** method of transmission or storage is entirely free from vulnerability. We encourage you to use unique credentials and to contact us if you suspect an issue related to your information.

7. Retention

We retain personal information for as long as it is needed for the purposes described in this Policy, unless a longer period is required by law. Retention decisions consider the nature of the data, the context of collection, legal obligations, and operational needs. When information is *** longer needed, we seek to delete, de-identify, or aggregate it in a reasonable timeframe.

8. Your choices

You may request access to, or correction of, your personal information by contacting us using the details below. You can opt out of certain communications by following instructions in the message or by reaching out directly. You can also manage cookie preferences in your browser. If your request concerns data held by a third-party provider, we may facilitate contact or guidance where feasible.

9. Children

Our content is intended for a general audience. Where parental or guardian permission is relevant, we ask that applicable approvals be in place before sharing personal details about a child. If we learn that information was provided without appropriate permission, we will take reasonable steps to address the situation consistent with this Policy and law.

10. Third-party links and services

Our materials may reference external sites or tools. Those providers have their own privacy practices. We recommend reviewing their policies to understand data handling. Interactions with third-party services are governed by those services, including any analytics or social media platforms you choose to use.

11. International transfers

Where information is processed outside Australia, we aim to engage providers that apply protections comparable to local expectations and contract terms aligned with this Policy. Practical safeguards, including encryption in transit where applicable, are used to reduce risk.

12. Updates to this Policy

We may update this Policy to reflect changes in law, technology, or our practices. The updated version will apply from the date of publication. Significant changes will be highlighted where appropriate.

13. Contact

If you have questions about this Policy or your information, please contact Brightcircle at Brightcircle@gmail.com or call +61472358914. Our postal address is Unit 12, 45 King Street, Sydney NSW 2000, Australia.